Background Image

Authorization to process personal data

In compliance with the provisions of Law 1581 of 2012, you authorize Grupo Energía Bogotá S.A. ESP (“GEB*”) to collect, store, circulate, use, process, delete, transfer and/or nationally or internationally transmit your personal information. 

This information will be processed to comply with the following: 1) To process and answer any Petition, Grievance, or Claim you may submit; 2) To store your information in order to contact you to get further information about said Petition, Grievance or Claim and answer thereto; 3) To transmit and/or transfer your personal information to GEB’s partnered third parties; 4) Any other purposes established in the GEB’s Data Protection Policy.


In turn, you declare that you understand and have been informed by GEB of the following: a) That it is optional to answer any questions regarding sensitive information and information on minors; b) That you can withdraw your consent and exercise your right to access, rectify, cancel and oppose the processing of your personal data (ARCO rights) by sending an e-mail to; c) That your personal data will be processed according to the GEB’s Personal Data Protection Policy available at


* Data Controller: Grupo Energía Bogotá S.A. ESP, identified with TIN No. 899.999.082-3, registered address at Carrera 9 No. 73-44, telephone number in Bogota: (601) 3268000 and website 




Grupo Energía Bogota collects personal data on this site, and in compliance with the provisions of Law 1581 of 2012 on Data Protection, this information will be used to process any PCC of our citizens.


For more information, refer to our Data Protection policy set out on this page.


Before contacting us, we recommend visiting our frequently asked questions section.

This website uses its own and third-party cookies to give you the best browsing experience. By using our website you agree to the use of cookies. Find out our Cookies Notice here and view our Personal Data Processing Policy here.