In the strategic map and in the map of our affiliates we have in mind the way to prevent and act in case of eventualities. Our proactive attitude will always prevent crises or lessen their effects.
During 2019 we approved and disclosed the Comprehensive Risk Management Model, which provides an approach for continuous and effective improvement against risks in a systematic manner. This model consists of seven stages: establishing the context, risk identification, risk assessment, definition of controls, implementation of controls, monitoring and review, and communication and consultation.